Integrate HiBob with Multiplier
Learn how to integrate HiBob with Multiplier
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Learn how to integrate HiBob with Multiplier
Last updated
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Integrating HiBob with Multiplier enables easy data synchronization, eliminating manual data entry and ensuring accurate employee records. This integration allows HR teams to efficiently manage employee details, payroll processing, payslips, and leave tracking across both platforms.
To connect HiBob with Multiplier, you require:
Service User & Token: The Service User is created by the HiBob admin. Use an existing Service User or create a new one by following these steps:
a. Go to and log in to your HiBob account.
b. Select the Bento box (9-dots) from the upper left and go to System Settings
c. From the left sidebar, select Integrations and Search Service Users. In the Service users tile, select Manage.
d. Use an existing Service User & Token or create a new pair by selecting Create service user.
e. Copy and save the ID and Token. Select Done.
Permissions: Set by the HiBob Admin.
a. Select the Bento box (9-dots) from the upper left and go to System Settings.
b. From the left sidebar, select Account > Permission groups.
c. Select Create permission group > Service user.
d. Enter the Group name. Select Tags. Enter the Description and select the service user of your choice. Then select Create and select Confirm.
e. Once it’s created, the admin will land on a page where they can allow permissions for integrations and also set who to allow permissions for.
WHO - Select the People’s data tab. From the Access data for section, the admin can choose which employees to assign to the permission group. Go to Whose data can members access? And click on ​Select people by Condition and use the filters required. E.g., Site, Lifecycle, etc.
What - The admin must allow certain permissions depending on the requirements for using integration features. Go to the Features tab. Select the feature you want to allow permission and select the checkbox next to the feature. Once done, select Save.
After you have the prerequisites listed in the previous section, follow these steps to integrate HiBob with Multiplier successfully.
Before starting, ensure the following settings are correctly configured in HiBob:
Add the Sites: Ensure the Sites are correctly added in HiBob and match the Entity MSA.HiBob admin needs to step up the location.
b. Select the Bento box (9-dots) from the upper left and go to System Settings
c. Select Company > Sites.
d. Select Add Site. Add the required details and select Next.
e. Add localization, calendar, and working pattern details. Then select Done.
2. Add Job Titles: Job titles must be added in HiBob to prevent sync errors (e.g., Engineer, QA, etc.).
b. Select the Bento box (9-dots) from the upper left and go to System Settings
c. From the left sidebar, select Data Management > People’s data fields
d. Select Done.
e. Enter job title in the Search bar and go to Job Title.
f. Select the ellipsis icon (three vertical dots) next to Job title and then select Edit.
g. In the Edit column dialog box, select Manage, and then select Add.
h. Add Job titles and select Save.
Log in to your Multiplier account.
From the left sidebar, select Settings > Integrations.
Select the App directory tab.
4. Select HiBob and then click on Connect.
5. Enter the Service User ID and Token. If you don’t have this information.
6. Select Submit to complete the integration, and then select Close.
Prerequisite: Ensure employees are activated on the Multiplier platform. If the employees are not activated, their profiles will not sync.
After completing the integration, go to Settings > Integrations.
Select the connection tab. Go to HiBob.
Enable the toggle next to EOR employees' data sync and select Continue.
4. Once enabled, all the EOR employees listed in the Multiplier platform will start syncing to HiBob.
Note - Wait for a few minutes after the syncing is done. You can find the synced employee profiles under the People tab in the HiBob platform.
After completing the integration, go to Settings > Integrations in the Multiplier platform
Select the connected tab. Go to HiBob.
Enable the toggle next to Global payroll employees’ data sync in Multiplier.
4. Select Confirm to Complete the setup. Employees with validated data will sync to Multiplier.
Note: The Global Payroll Data sync can only be enabled when at least one entity's information is fully mapped. To map multiple entities, the client must first get the entities created in Multiplier.
5. All the employees listed in the HiBob’s People tab start appearing in the Team section of the Multiplier platform. Navigate to Team from the left sidebar of the Multiplier platform.
Admins can create or use an existing payslip folder to sync the payslip.
Login to the HiBob dashboard. Navigate to Taskbar on the left > Docs. And select People’s docs.
2. Select an existing payslip folder or create a new one:
a. Select the existing Payslips folder - The Admin can select any folder from the list on the platform or create a new one here.
3. Once done. Go to Multiplier’s portal. From the left sidebar, select Settings > Integrations, select the designated folder.
4. Select the Plugins tab.
5. Select Enable next to Pay slips. When a payslip is published for an employee, this sync helps deliver it to HiBob.
Prerequisites: Ensure that the leave policies are created in HiBob.
Login to Multiplier’s portal.
From the left sidebar, select Settings > Company Settings > Company Policies > Time Off Policies.
3. Use the Leave Mapping UI in Multiplier to map HiBob leave types.
4. Enable Time Off Sync to import approved leave data from HiBob to Multiplier.
5. Employees' leave counts will be updated automatically.
a. Go to and log in to your HiBob account.
a. Go to and login to your HiBob account.