# Set up eGIRO Direct Debit

eGIRO Direct Debit has been implemented as a new payment method on Multiplier for our clients in Singapore. This method will enable Multiplier to automatically withdraw funds from your authorized bank account on a pre-arranged date, subject to your approval.

## Prerequisites

* Clients must have a billing currency of SGD (Singapore dollars)
* Clients must hold an account with one of the participating banks that support eGIRO.

## Set it up

To start using eGIRO direct debit for invoice payments, you will need to initiate the setup process as guided below:

1. Log in to Multiplier using your credentials.&#x20;
2. In the left sidebar, select Settings > Company settings.
3. In the Company settings screen, select Payment settings.&#x20;
4. In the Payment settings screen, select Setup next to eGIRO Direct Debit.&#x20;

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcqBfPlSmL14mwgWdSfJY3Yzzi6HRpw5z3DKDNxAXN6DrFj0jT8TQrrZuktI7E7dLcVBxnNoz2p-3IeTFFz_rNGSycGYF5WelDduNrVV5XYF7dsN0htrMGZQCZBre7gRgDvaoSQrg?key=aQqWnGApU60AxOWPJJk2UA" alt=""><figcaption></figcaption></figure>

5. In the Setup eGIRO Direct Debit, select your bank from the drop-down.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdKoAExw8bldhmWIxTI1osdaPPsm4quK59TvaknH6J5DQV1mYx95joJ-8QlI37Cd_jdW14RDZM154CgjH-jld7CG9n14FhaaGMiclAzUvN-2vemJghX_XeJokBkiXHP2F8z3D2lOA?key=aQqWnGApU60AxOWPJJk2UA" alt=""><figcaption></figcaption></figure>

6. Fill in all the details, as asked. Upload your bank statement and government-issued ID. Then, select Continue.&#x20;

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcJ60D54uksmxbmgK6ojekbUF4wrlZCA0XT7fjd1SGIiMuU9aC8qAyHhqHE-00Qdv3pNBU2Ob8kK24VLTk555nOTXNmkbB58v9TXe_LC3t3XfCaJ_VLL8jxvxZQVRJADUmfxDM3gA?key=aQqWnGApU60AxOWPJJk2UA" alt=""><figcaption></figcaption></figure>

7. A terms and conditions dialog box opens. Read the terms and conditions carefully, check the box, and select Continue.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXflqEgIuBlKbjb25OSgmh8dl3DUgjNMUkBBK3B-VBOtC69JBeZ4mUibmKyxO5VDI4TTgNy9KHmmkZ33WEYiAmL3GZa7SYuo5fvUjg1z2N0LaR6J8jV8n8_UV2rWAAnev-nIQ3o_0Q?key=aQqWnGApU60AxOWPJJk2UA" alt=""><figcaption></figcaption></figure>

8. In the Confirm eGIRO setup authentication window that opens, select Yes, authenticate. You are redirected to your bank’s internet banking page.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdJfIrQC3Hit_8HOgKSfABsc7GMgsWVEUQnKJnleQzezWEM2leCDGR-czd6hMZqqIZpjVrIKabNjJomiDVQcRNLbNTparoFtRjV5Z4kUe_jtcmU5duIGI8FsRStM-m46B-aKDoY?key=aQqWnGApU60AxOWPJJk2UA" alt=""><figcaption></figcaption></figure>

9. &#x20;Once you are on your bank’s net banking page:

* Log in to your net banking
* Provide consent to use the account for eDDA deduction
* Request your business checker to approve the eDDA application within 48 hours.

10. Remind your business checker to approve the eDDA application. Until then, the status on the portal says Pending on the business checker.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXclj1a8biSPBy93HPQpEvSBK59ex1wTEG5d6kncWYjd7_jAdQIXy0um6l2DcIxe0CnuB9wcTNvJ4ToGObCA12-xthD0w2r1wXFGtrOEL1aujdzIabCvY6ndsm76EdLKggsJRENO6g?key=aQqWnGApU60AxOWPJJk2UA" alt=""><figcaption></figcaption></figure>

11. Once your business checker has approved the eDDA application, the status will change to Available for payment.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcqevOK--YTNqhezGIqncbsCyUwlGQz7W2P5MwyodOAMEb14e8xA97cOWkPXesnqH5yX6DcdyLgqKX4blOLG3N0xtAg9eu4bI72NO2m0fUJQZvBcLb7eQaaa7tGWBu37XErQxPb?key=aQqWnGApU60AxOWPJJk2UA" alt=""><figcaption></figcaption></figure>

## eGIRO payments

Once eGIRO is set up for your company and direct debit is enabled, you will receive an email intimation from Multiplier for your upcoming automatic debit 5 days prior to the invoice due date. In the email, you can find the total amount, bundle ID, and auto-debit date.

The payment will be initiated on the specified auto-debit date, i.e, 2 days before the invoice due date. Settlement between banks takes 1 business day after the auto debit is initiated.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdK5Hdm7ts9fZlVSq6zSusIFc3TxdTE7iG6Ip8o6orrKt_Gz6gUTEOYDEzAN2N8JmSroNZhRtCqY8wp548MtlJPaDFP_bPfWgnZHmSBLs8fFy3npNIqzElNKkQOTxW1bgJVoX9hAA?key=aQqWnGApU60AxOWPJJk2UA" alt=""><figcaption></figcaption></figure>

In other words, if 7th April is the invoice due date, watch out for the following:

| 3rd April            | Email notification about the upcoming payment                                                                                                                                                          |
| -------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| 3rd April -5th April | Period to review invoices                                                                                                                                                                              |
| 6th April            | Auto debit will be initiated                                                                                                                                                                           |
| 7th April            | <p>Payment will be settled within 1 business day.</p><p>Note: If the auto debit had been initiated on April 4th (Friday), the payment would have still been settled on April 7th (1 business day).</p> |

### Pay invoices

1. Log in to Multiplier using your credentials.
2. In the left sidebar, go to **Invoice payment**.
3. In the Invoice Payment screen, select the invoices you want to pay and select **Pay now**.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdgFepvtJ-7j_vh5klMzh0fC1zI2IZaBvLYjXWnDde-65IeL9KHLSv7IyRx8lwm_eAHWdXyNWxG17Iwf4T931jsOwxoWVrcmk1TOGZ2BYPXjufqW9t1NEl6iiG9coJn4uk19QJb?key=aQqWnGApU60AxOWPJJk2UA" alt=""><figcaption></figcaption></figure>

4. Select **Proceed to checkout**.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeODUqg1WhUhMiwtVTA7modv68QytI5x0HfmyZe1pYQKiyfAzXxv0jfEVRWgErIX1uojT6fodt_2-v-OcnbCGigY8yNYJCw0xsg6O5kxuqdckde9vAD4gS-4zLikr3sPsbKmgEtXA?key=aQqWnGApU60AxOWPJJk2UA" alt=""><figcaption></figcaption></figure>

5. Select eGIRO as the payment method and then select **Continue**.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXerTHUuwzVlg1KQMJG999VNI0Sc53MydNqbnq08Bopg8bUFVyiCDxtlSfdTelroQvavlTAaDimKBwd9GjwrCLjGwIM4GunfCvzYzEZZtV5RKZE7OR4-NlCC4JmvN4imebW5aUEXsA?key=aQqWnGApU60AxOWPJJk2UA" alt=""><figcaption></figcaption></figure>

6. Confirm bundling the invoices for payment by clicking on **Proceed to checkout**.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeMt5lw1oTI_-6MUVYrTS9ZButXBiBPStwF30g7n9mw0Q3p-ZMLeDezjARr-UAIQA7bBliy5Sf1hqZ-rTQcUXeAz5uQyFfzzsYf5ZVIQNdq2QqBP14ZNjh6Mx-yopk7Tu5q1ikH?key=aQqWnGApU60AxOWPJJk2UA" alt=""><figcaption></figcaption></figure>

7. Select **Continue**.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXde-f3JBp7NLmRfWiSLZ5rocDOhA3-GOqZljH9yLlYyFXBQAWaS-xPXr0t-vpoSDxx7N8Taukq7Wfk8HOXReFjBoTm8YBbFyiY-On1w3S979twNCnmDiqOBk6NAjZFA1kVtBwpWWQ?key=aQqWnGApU60AxOWPJJk2UA" alt=""><figcaption></figcaption></figure>

8. Select Confirm and pay to initiate direct debit.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdcGzfIAtD8qxxmO8xWLvv0xtxK-zh3ZRZAUG7F9nk3eTYn8v11uP0TGWSnz7ilkH7N3pwrfmrR9OqCNBXQ5ThqHplxryGd-Wc5f7T7_u04gAqWaoZlORTkFq1R_RJh-7EkLjsYlw?key=aQqWnGApU60AxOWPJJk2UA" alt=""><figcaption></figcaption></figure>

## Related articles

[eGIRO Direct Debit FAQs](https://help.usemultiplier.com/hr/payment/egiro-direct-debit/faqs-egiro-direct-debit)<br>
