Integrate SAP SuccessFactors with Multiplier

This integration facilitates bidirectional data synchronization between Multiplier and SAP SuccessFactors.

Multiplier to SuccessFactors

Upon completion and verification of onboarding for all employee types (EOR, Contractor, AOR Contractor) in Multiplier, their data will be synced to SuccessFactors. These employees will appear as ACTIVE in SuccessFactors from their start date. Subsequent modifications to employee data within Multiplier, including personal and compensation details made by either the administrator or the employee, will be reflected in SuccessFactors.

SuccessFactors to Multiplier

All direct employees within SuccessFactors will be synced to Multiplier, and their profiles will be automatically created on the platform. Basic details, compensation information, and employee status will be synchronized and continuously updated based on changes made in SuccessFactors by either the administrator or the employee. This synchronization allows for global payroll processing for all direct employees through Multiplier.

Note: One-time bonuses, expenses, and time-off requests must be manually added as pay supplements in Multiplier before the payroll cut-off date to be included in the payroll.

Prerequisites

Before you begin connecting SAP SuccessFactors with Multiplier, ensure you have the following:

SAP SuccessFactors API Server Url

  1. Go to SAP SuccessFactors API servers.

  2. In the listed API Server URLs, search for the environment that matches your subdomain. For example, if your domain was https://68sales.successfactors.com/, search for 68sales.

SAP Help Portal to find your API server

  1. Here, the API server would be api68sales.successfactors.com. Copy the URL you found and save it. You’ll need it when connecting Multiplier with SAP SuccessFactors.

SAP SuccessFactors Username

  1. Log in to your SAP SuccessFactor profile using your credentials.

  2. After logging in, select the Profile icon from the upper right.

  1. Once you select the Profile icon, a drop-down opens where the name and user name are displayed.

For example, in this case, the username is sfadmin.

SAP SuccessFactors Company ID

  1. Login to your SAP SuccessFactor profile using your credentials.

  2. After logging in, select the Profile icon from the upper right.

  1. Select Show version information.

  1. In the dialog box that opens, view your company ID written next to Company ID. Copy and save it. You’ll need it when you connect Multiplier with SAP SuccessFactor.

For example, here it is SFCPART001624.

SAP SuccessFactors API Key

  1. Log in to your SAP SuccessFactors profile using your credentials.

  1. Select the profile icon in the upper right and then select Admin Center

  1. In the Admin center, under Tools, use the search bar to search for OAuth2 Client Applications.

  1. Select Manage OAuth2 Client Applications.

  1. Select Register Client Application.

  1. Fill out Application Name & Application URL.

  2. Select Generate X.509 Certificate.

  3. Fill out the Common Name and select Generate.

  1. Once the certificate populates, select Download. It will be saved locally. You will have downloaded a file called Certificate.pem.

  1. Select Register. Once registered, you can view it in Manage OAuth2 Client Applications. Select Edit next to the Application name you used.

  1. You will now see an API key listed. Copy and save it for later.

SAP SuccessFactors Private Key

  1. Open up the "Certificate.pem" file that you downloaded previously in a text editor.

  2. Copy only the string between ——BEGIN ENCRYPTED PRIVATE KEY——- and —-END ENCRYPTED PRIVATE KEY——- . Do not copy ——BEGIN ENCRYPTED PRIVATE KEY——- and —-END ENCRYPTED PRIVATE KEY——-.

This is your SuccessFactors Private Key.

Connect SAP SuccessFactors with Multiplier

  1. Log in to Multuplier using your credentials.

  2. From the left sidebar, select Settings > Integrations.

  1. From the Integrations screen, select SuccessFactors.

  2. From the SuccessFactors screen, select Connect.

  1. In the SAP SuccessFactors dialog box, enter the details as asked. You found these details while following the steps in the Prerequisites section:

After selecting Submit, the connection is done.

Once the connection is successful, you can now sync your EOR employees' and GP employees' data.

Enable EOR employees’ data sync

Learn how to enable EOR Employees' data sync

Enabling EOR employees’ data sync will push employees’ basic and compensation data into SuccessFactors. To enable:

  1. Log in to Multiplier using your credentials.

  2. From the left sidebar, select Settings > Integrations.

  3. From the Integrations screen, select the Connected tab.

  1. Select SuccessFactors.

  2. In the SuccessFactor screen under Integration settings, enable the toggle next to

EOR employees' data sync.

  1. In the dialog box that appears, select Continue.

EOR employees’ data sync is enabled.

Enable Global payroll employees' data sync

Learn how to enable Global payroll employee's data sync

To ensure seamless global payroll processing, synchronize employee data from SuccessFactors. This data import is necessary to run payroll effectively. To enable this synchronization:

  1. Log in to Multiplier using your credentials.

  2. From the left sidebar, select Settings > Integrations.

  3. From the Integrations screen, select the Connected tab.

  1. Select SuccessFactors.

  2. In the SuccessFactor screen under Integration settings, enable the toggle next to

Global payroll employees' data sync.

  1. From the dialog box that appears, select Continue.

Global payroll employees’ data sync is enabled.

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