FAQs - Visa
1. What are the countries where Multiplier provides Visa assistance?
Multiplier offers visa assistance in the following countries:
Australia
Kuwait
Poland
Spain
Bulgaria
Luxembourg
Portugal
Sweden
Malaysia
Qatar
Malta
Russia
Ireland
Mexico
Saudi Arabia
UAE
Netherlands
Singapore
UK
Slovenia
Vietnam
2. How much time does visa processing take?
It is important to note that each country has its timeline and visa application process. There are two main stages in visa processing: pre-application and post-application.
Pre-Application: In this stage, you must fill in the details of the employee on the platform. Once the details have been confirmed, the employee is requested to submit visa eligibility documents. Multiplier’s mobility team will meet with you and the employee to review the complete procedure and timelines. Once the documents are submitted by the employee and verified by our team, the contract is generated and signed. The next step undertaken is visa filing.
Depending on the destination country, this process can take 3-16 weeks. For example, the visa processing timeline in the UAE is three weeks; in Malaysia, it's sixteen weeks.
Post-Application: Once the visa application is filed, there is a waiting period for its approval. The duration of the waiting period again varies from country to country.
3. Will the employee's joining date be delayed due to visa processing?
The joining date may get extended sometimes, depending on the visa procedures and processing time. In such scenarios, our team will send a ‘start date extension’ addendum with the new date. The company, the employee, and Multiplier must sign the addendum.
4. Where can I get more information on immigration requirements for a particular country?
5. What is the pricing of Multiplier’s visa services?
Pricing for visa services can vary across regions and countries. In the preliminary visa assessment, our mobility specialists will assist you in identifying a suitable visa option for your employee. After the employee is onboarded on Multiplier, we will send you a deposit invoice (the deposit amount will be equivalent to the employee's salary during the notice period). Once the employee’s documents have been verified, we will send a visa fee invoice, including application processing charges. Again, this fee can vary across countries.
6. How is the visa fee invoice different from the deposit invoice?
A visa fee invoice is the fee that Multiplier charges for visa processing - this may include government and documentation charges. In contrast, a deposit invoice is used as security to cover the notice period of the employee in the event their employment is terminated. This helps us ensure that the employee’s salary is disbursed even when invoice payments are delayed.
7. How will the employee be informed about the visa process?
The employee will receive an email from Multiplier‘s team about the visa process initiation and the steps that must be followed.
The company and the employee will receive regular notifications from our visa team regarding the progress and latest updates in the visa application process.
Dedicated Case Manager
Every employee will be assigned a case manager to process the visa application as per country requirements.
Kick-Off Meeting
The objective of this meeting is to align on the various milestones in the entire visa process, along with associated timelines and the documents/information required. It's important to note that milestones and timelines might differ between countries due to embassy requirements and guidelines variations.
Bi-Weekly Email Updates
The objective is to provide clarity and transparency regarding the current status of visa processing. An email will be sent bi-weekly to the employee and employer outlining the next steps.
8. How will I know about the visa application status?
Once you have confirmed the details of the employee and the contract has been signed, the visa processing begins. There are five milestones in visa processing:
Visa Feasibility Check
Contract Signatures
Visa Application
Onboarding Documents
Employee Activation
You can track the status of the milestones through the platform. Click on the particular employee’s name from the ‘Team’ module to check the status.
In addition to tracking the status on the platform, you will receive bi-weekly emails from Multiplier regarding the current status of the visa application.
9. How will I know when the employee onboarding is completed?
Once the visa has been issued, the case manager will inform the employee and guide them to the following steps to complete onboarding.
To continue onboarding, the employee must fill in additional details, such as bank and work permit details. Once our team verifies the details, the employee will be activated on the platform.
In addition to tracking the status on the platform, you will receive emails from Multiplier when the employee onboarding is complete.
10. What are the different stages of the visa process?
There are two stages in the visa process:
Visa Onboarding: Involves filling in the basic details of the employee, compensation, and frequency, selecting insurance, and checking compliance.
Visa Processing There are five steps in this stage:
Visa Feasibility Check: Once you have confirmed the employee's details, the employee will be required to upload certain documents for a visa eligibility check.
Contract Signatures: The Multiplier team will send the contract to the employee and signatory for signatures via email. For certain countries such as Spain, Germany, Japan, Singapore, etc, you must send the contract for signatory and employee signatures from the platform.
Visa Application: The Multiplier team will initiate the visa filing process.
Onboarding Documents: The employee will be required to fill in additional details like bank details, payroll documents, approved work permit documentation, etc, to continue the onboarding process on Multiplier.
Employee Activation: The team will verify the details once the visa is issued. The employee will be activated.
11. What is a visa feasibility check?
Visa feasibility check refers to a check done by our mobility team to see if the employee is eligible to apply for a visa in the respective country.
Once you have confirmed the employee's details, the employee must upload certain documents to conduct the eligibility check.
Multiplier does the feasibility analysis to ensure the employee meets the visa requirements and successfully files the visa. If we foresee any concerns, we will inform you and the employee at this stage.
12. Does Multiplier guarantee the success of visa application?
To ensure the success of the visa application, we do the feasibility check of the applicant to ensure we do all the pre-checks for a successful visa filing. The outcome of a visa application hinges on various factors, starting from the applicant's circumstances and decisions made at the discretion of the visa-granting authority in the destination country.
13. Does Multiplier handle all legal aspects of obtaining the visa or permit?
Yes, Multiplier works closely with your employees and handles all the legal aspects as mandated by respective authorities and governments. We ensure visa procurement by providing visa sponsorship, administration, and other support to help companies support their employees in obtaining a work visa or entry permit.
14. Will the employee receive a contract letter from Multiplier’s end?
To sponsor a visa, the employee will be issued an employment contract from Multiplier’s end.
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