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FAQs - Visa
R
Written by Ria Mariam Thomas
Updated over 10 months ago

Frequently asked questions about immigration/ visa application processing.

1. What are the countries where Multiplier provides Visa assistance?

Multiplier offers visa assistance in the following countries:

  1. Australia

  2. Bulgaria

  3. Germany

  4. Indonesia

  5. Ireland

  6. Japan

  7. Kazakhstan

  8. Kuwait

  9. Luxembourg

  10. Malaysia

  11. Malta

  12. Mexico

  13. Netherlands

  14. Philippines

  15. Poland

  16. Portugal

  17. Qatar

  18. Russia

  19. Saudi Arabia

  20. Singapore

  21. Slovenia

  22. Spain

  23. Sweden

  24. Switzerland

  25. Thailand

  26. UAE

  27. UK

  28. Vietnam

2. How much time does visa processing take?

It is important to note that each country has its own timeline and visa application process. Largely, there are two stages in visa processing - pre-application and post-application.

Pre-Application: In this stage, you must fill in the details of the employee on the platform. Once the details have been confirmed, the employee is requested to submit visa eligibility documents. Multiplier’s mobility team will schedule a meeting with you and the employee to take you through the complete procedure and timelines. Once the documents are submitted by the employee and verified by our team, the contract is generated and signed. The next step undertaken is visa filing.

This entire process can take anywhere between 3-16 weeks, depending on the destination country. For example, the visa processing timeline in the UAE is three weeks; in Malaysia, it's sixteen weeks.

Post-Application: Once the visa application is filed, there is a waiting period for its approval. The duration of the waiting period again varies from country to country.

3. Does the employee joining date get delayed due to visa processing?

The joining date may get extended sometimes, depending on the visa procedures and processing time. In such scenarios, our team will send a ‘start date extension’ addendum with the new date. The addendum must be signed by the company, the employee, and Multiplier.

4. Where can I get more information on immigration requirements for a particular country?

Get in touch. To understand the visa/immigration requirements in a particular country, you can contact us at mobility@usemultplier.com.

5. What is the pricing of Multiplier’s visa services?

Pricing for visa services can vary across regions and countries. In the preliminary visa assessment, our mobility specialists will assist you in identifying a suitable visa option for your employee. After the employee is onboarded on Multiplier, we will send you a deposit invoice (the deposit amount will be equivalent to the salary of the employee during the notice period). Once the employee’s documents have been verified, we will send a visa fee invoice that will include application processing charges. Again, this fee can vary across countries.

6. How is the visa fee invoice different from the deposit invoice?

A visa fee invoice is the fee that Multiplier charges for visa processing - this may include government and documentation charges while a deposit invoice is used as security to cover for the notice period of the employee in the event their employment is terminated. This helps us ensure that the employee’s salary is disbursed even when invoice payments are delayed.

7. How will the employee be informed about the visa process?

The employee will receive an email from Multiplier‘s team about visa process initiation and the steps that must be followed.

Both the company and the employee will receive regular notifications from our visa team regarding the progress and latest updates in the visa application process.

  • Dedicated Case Manager

Every employee will be assigned a case manager to process the visa application as per country requirements.

  • Kick-Off Meeting

The objective of this meeting is to align on the various milestones in the entire visa process, along with associated timelines and the documents/information required. It's important to note that milestones and timelines might differ between countries due to variations in embassy requirements and guidelines.

  • Bi-Weekly Email Updates

The objective is to provide clarity and transparency regarding the current status of visa processing. An email will be sent bi-weekly to the employee and employer outlining the next steps.

8. How will I know about the visa application status?

Once you have confirmed the details of the employee and the contract has been signed, the visa processing begins. There are five milestones in visa processing:

  • Visa Feasibility Check

  • Contract Signatures

  • Visa Application

  • Onboarding Documents

  • Employee Activation

You can track the status of the milestones through the platform. Click on the particular employee’s name from the ‘Team’ module to check the status.

In addition to tracking the status on the platform, you will receive bi-weekly emails from Multiplier regarding the current status of the visa application.

9. How will I know when the employee onboarding is completed?

Once the visa has been issued, the case manager will inform the employee and guide them to the next steps to complete onboarding.

To continue the onboarding process, the employee must fill in additional details, such as bank details and work permit details. Once our team verifies the details, the employee will be activated on the platform.

In addition to tracking the status on the platform, you will receive emails from Multiplier when the employee onboarding is complete.

10. What are the different stages of the visa process?

There are two stages in the visa process:

Visa Onboarding: Involves filling in the basic details of the employee, compensation, and frequency, selecting insurance, and checking compliance.

Visa Processing There are five steps in this stage:

  1. Visa Feasibility Check: Once you have confirmed the employee's details, the employee will be required to upload certain documents for visa eligibility check.

  2. Contract Signatures: The contract will be sent by the Multiplier team to the employee and signatory for signatures via email. For certain countries such as Spain, Germany, Japan, Singapore, etc, you must send the contract for signatory and employee signatures from the platform.

  3. Visa Application: The Multiplier team will initiate the visa filing process.

  4. Onboarding Documents: The employee will be required to fill in additional details like bank details, payroll documents, approved work permit documentation, etc, to continue the onboarding process on Multiplier.

  5. Employee Activation: The details will be verified by the team once the visa is issued. The employee will be activated.

11. What is visa feasibility check?

Visa feasibility check refers to a check done by our mobility team in order to see if the employee is eligible to apply for a visa in the respective country.

Once you have confirmed the employee's details, the employee will be required to upload certain documents to conduct the eligibility check.

Multiplier does the feasibility analysis to ensure the employee meets the visa requirements ensuring successful visa filing. If we foresee any concerns, we will inform you and the employee at this stage.

12. Does Multiplier guarantee the success of visa application?

In order to ensure the success of the visa application, we do the feasibility check of the applicant to ensure we do all the pre-checks for a successful visa filing. The outcome of a visa application hinges on various factors, starting from the applicant's individual circumstances and decisions made at the discretion of the visa-granting authority in the destination country.

13. Does Multiplier handle all legal aspects of obtaining the visa or permit?

Yes, Multiplier works closely with your employee and handles all the legal aspects as mandated by respective authorities and governments. We ensure visa procurement by providing visa sponsorship, administration, and other support to help companies support their employees in obtaining a work visa or entry permit.

14. Will the employee receive a contract letter from Multiplier’s end?

Yes, to sponsor a visa, the employee will be issued an employment contract from Multiplier’s end.


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