# Philippines Go-Live Guide Everything you need to know to hire, onboard, and pay your employees with Multiplier’s platform ### Welcome 🇵🇭 Hiring your employees in the Philippines doesn’t need to feel complex or overwhelming. This short, self-guided course is designed to help you confidently get started on the Multiplier platform – from onboarding your employees in the Philippines to running payroll and managing day-to-day admin. In just 19 minutes, you’ll learn how to: * Onboard your Philippines employee quickly and compliantly * Learn about different payroll inputs and cutoff dates to keep payroll running smoothly * Understand invoicing and set up direct debit so you can pay your employees on time * Manage benefits, leave policies, and offboarding on Multiplier **We recommend going through the entire page before you begin working on the platform, as it walks you through everything you need to know, in the right order.** This kit is specific to EOR employees in the Philippines. For questions related to this onboarding kit, please reach out to or drop a message in the chatbox on our platform. For questions regarding onboarding or managing COR members, please refer to this help article: [A guide to managing Contractor of Record (COR)](https://help.usemultiplier.com/hr/cor/a-guide-to-managing-contractor-of-record-cor) ### Module 1: Onboard your employee **What you’ll learn:** A step-by-step clickable walkthrough on exactly how to onboard a Philippines EOR employee – from entering employee details to creating and sending a compliant employment contract. You’ll also learn about Philippines-specific compliance requirements that come up during the onboarding process. ▶️[Take the onboarding tour](https://play.goconsensus.com/se27a2e77) ### Module 2: Invoicing, direct debit & support **What you'll learn:** Get a quick overview of Multiplier invoicing, the role of direct debit, and who to contact if you or your employees need help with onboarding, billing, invoicing, or the platform. ▶️ [Watch video](https://drive.google.com/file/d/1ecAVsGClYu2X8gR9xtyW0LqPzX70hEiM/view?usp=sharing) ### Module 3: After onboarding – key features What you’ll learn: A quick tour of features you’ll use most on our platform after you’ve onboarded your employee(s): the payroll dashboard, invoices, timesheets, expenses, and offboarding. ▶️[Take the platform tour](https://play.goconsensus.com/a23f3027a) ### Module 4: How the Philippines payroll works What you’ll learn: Understand payroll cutoffs, timesheets, pay cycles, and mandatory components like 13th-month pay. Know what to submit – and when. ▶️ [Watch video](https://drive.google.com/file/d/1uOx7a9c7cLI7rvIqokmrPxoBQjy2cYzR/view?usp=sharing) ### Module 5: Benefits, leave & offboarding What you’ll learn: Covers statutory leave, employee benefits that you can offer through Multiplier, and what happens when an employee exits. All are configured to stay compliant by default. ▶️ [Watch video](https://drive.google.com/file/d/1N8MHvoY_9LoUDbb-BjAwh7M1q3lRnSLs/view?usp=sharing) ### Quick reference: Philippines Onboarding Pocket Guide A quick-reference guide for employers hiring in the Philippines with Multiplier.\ Use this to get answers fast – without digging through documentation.\ \ How to use: You don’t need to remember everything here.\ Use this pocket guide as a lookup tool – look for the topic of interest below and click to expand and read more about it. You can bookmark this page to use as and when questions arise.\ \ If a topic or question is not covered here, you can always write to [*clientsupport@usemultiplier.com*](mailto:clientsupport@usemultiplier.com) or drop your question in the chatbox on our platform.
Invoicing **What to know**\ Invoices fund payroll. If invoices aren’t paid, payroll cannot run. You’ll typically see 3 types of invoices:
Invoice typeDescriptionTimeline
Deposit invoiceA one-time security deposit is collected per employee onboarded through Multiplier’s entity. This is fully refundable post the employee’s exitIssued during employee onboarding. Must be paid to activate employee onboarding.
Gross salary invoiceTo collect funds required for employee payroll for the respective month. Includes gross salaries for each employee and management fees as outlined in the signed MSA. For monthly and semi-monthly payroll, the invoice is generated during the third or fourth week of the month preceding the payroll cycle.
Reconciliation invoiceTo reconcile actual payroll costs (based on payroll runs) with the amount collected in the gross salary invoice. Includes elements like payroll costs, FX adjustments, employer contributions, expenses, pay supplements, etc. Typically issued during the last week of the payroll month.
Help articles: * [Other invoice types generated by Multiplier](https://help.usemultiplier.com/hr/payment/types-of-invoices-generated-by-multiplier) * [Invoicing FAQs](https://help.usemultiplier.com/hr/payment/faqs-multipliers-invoicing-process)
Setting up direct debit **What this is**\ Direct Debit lets Multiplier automatically collect invoice payments by the due date – so payroll doesn’t get delayed. **Why it matters**\ Payroll timelines are tightly regulated, and even a short delay in funding can result in missed salary payments, statutory penalties, and a poor employee experience. Manual transfers are prone to errors, bank cut-off times, time zone gaps, and approval delays – all of which can push payroll to the next cycle. Setting up Direct Debit ensures invoices are funded automatically and on time, so salaries are paid as scheduled, compliance deadlines are met, and your team’s trust is never impacted. **What to do** Go to **Company settings** → **Payment settings** → **choose your method** → **submit bank authorization**. Our team verifies and confirms once it’s active. Help articles: * [Set up ACH Direct Debit](https://help.usemultiplier.com/hr/payment/ach-direct-debit/set-up-ach-direct-debit) (US banks) * [Set up SEPA Direct Debit](https://help.usemultiplier.com/hr/payment/sepa-direct-debit/set-up-sepa-direct-debit) (Europe) * [Set up eGiro Direct Debit](https://help.usemultiplier.com/hr/payment/egiro-direct-debit/set-up-egiro-direct-debit) (Singapore) Other payment methods: [Supported payment methods at Multiplier](https://help.usemultiplier.com/hr/payment/supported-payment-methods-on-multiplier)
Timesheets (critical for Philippines payroll) Timesheets are legally required for hourly employees in the Philippines and are essential for calculating statutory pay correctly. **They determine:** * Overtime pay * Night Differential (10 PM–6 AM) * Holiday pay (regular & special) * Rest day premiums * Combinations (e.g., working at night on a holiday) **How it works on Multiplier** 1. Employee submits timesheet 2. Manager reviews & approves 3. Only approved hours are picked up for payroll **Payroll cutoffs (very important)** Approved hours are paid in the next payroll cycle. **Monthly payroll** * Cutoff: 15th of the month * Anything approved after → paid next month **Semi-monthly payroll (most common in PH)** | Pay period | Cutoff | | ---------- | ---------------------------------- | | 1st–15th | Last working day of previous month | | 16th–31st | 15th of the month | Cutoffs apply even on weekends/holidays. #### Best practice * Ensure timesheets are submitted and approved before cutoff * This avoids: * Delayed salary * Missed overtime / night diff / holiday premiums * Payroll corrections in the next cycle **Help articles:** * [Submit timesheets as an employee ](https://help.usemultiplier.com/member/eor/timesheet/submit-your-timesheet-as-an-employee) * [Approve or request changes to an employee's timesheet (as an admin)](https://help.usemultiplier.com/hr/eor/timesheet/approve-or-request-changes-to-an-employees-timesheet)
Payroll cutoffs & reports ## Payroll cutoffs Payroll cutoffs are used to finalize salary payments, salary revisions, pay supplements (bonuses, allowances, etc), and expense reimbursements. These deadlines ensure payments are processed and disbursed within the correct payroll cycle. Philippines payroll runs monthly and semi-monthly (most common in PHL). Admins can choose the pay cycle they prefer.\ \ For any of these payments to be processed within the same month’s payroll, they must be submitted and approved before the cut-off date. | Payroll frequency | Action | Cutoff | Failure to submit before cutoff | | ----------------- | ------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------- | | Monthly | Submit and finalize salary payments, salary revisions, pay supplements (bonuses, allowances, etc), and expense reimbursements by the cutoff date. |

15th of the month\*


| Payment will not be approved for that cycle’s payroll and will be moved to the next payroll cycle. | | Semi- monthly | Submit and finalize salary payments, salary revisions, pay supplements (bonuses, allowances, etc), and expense reimbursements by the cutoff date. |

1st pay cycle (1st – 15th): The cut-off date is the last working day of the previous month.



2nd pay cycle (16th – 31st): Cut-off date is the 15th\* of the current month.

| Payment will not be approved for that cycle’s payroll and will be moved to the next payroll cycle. | **\*Note:** The cutoff date remains the same even if it falls on a weekend. Help articles: * [Payroll cutoff dates](https://help.usemultiplier.com/hr/global-payroll/payroll-cut-off-dates-at-multiplier) * [Manage employee timesheets](https://help.usemultiplier.com/hr/eor/timesheet) * [View your employee payslips](https://help.usemultiplier.com/hr/eor/view-your-employees-payslips) ## Payroll reports EOR payroll reports available on Multiplier
Report nameDescription
Gross-to-net reportBreaks down each employee’s earnings from gross pay to net pay, including taxes, statutory deductions, and employer contributions.
Payroll inputShows all variable and fixed inputs used to run payroll, such as salary changes, bonuses, reimbursements, and deductions.
Total payroll costProvides a consolidated view of total employer spend, including gross salaries, taxes, social contributions, and benefits.
Variance reportHighlights differences between current and previous payroll runs, helping identify changes in pay, taxes, or headcount.
General ledgerMaps payroll components to accounting codes for easy reconciliation and posting in your finance systems.
Employer summarySummarizes total employer liabilities and contributions by country and pay period.
Employee summaryGives an employee-level snapshot of all employee contributions and taxes.
Tax summaryAggregates all statutory tax withholdings and employer taxes, with amounts due by authority and jurisdiction.
These reports are always available in your dashboard – no need to request them manually - and can be downloaded
**Helpful links:** [Complete guide to payroll processing in the Philippines
](https://www.usemultiplier.com/philippines/payroll#how-to-set-up-a-payroll-in-the-philippines)[Philippines compliance calendar](https://www.usemultiplier.com/philippines/compliance-calendar)
FX & currency basics **What FX rate is used?**\ Multiplier converts payroll costs into your selected billing currency.\ The FX rate applied is the one in effect on the invoice date. **What this means for you:** * Rates are transparent and clearly shown on each invoice * The applied rate reflects real-time market conditions at the time of invoicing, helping you avoid hidden markups or surprises **Help article** * [FX rate explanation on invoices](https://help.usemultiplier.com/hr/payment/faqs-multipliers-invoicing-process#what-foreign-exchange-fx-rate-does-multiplier-use-on-its-invoices)
Onboarding & the member experience Onboarding basics\ Once the deposit invoice is paid: 1. Employee is assigned an onboarding manager 2. Employee signs up on the platform 3. KYC, payroll & compliance forms are completed 4. Employee is activated 5. Employee is invited to an induction webinar for a walkthrough of the platform 6. Once salary is processed, employees can view their payslips in the Pay Statements section of the employee portal. **Support POCs for your employees:** * Assigned Onboarding Manager (contact details available once they log into the platform) * Or
Offboarding & severance Offboarding rules * All resignations and terminations must be initiated in the Multiplier platform * Sufficient notice must be given to Multiplier * Backdating is not recommended Final settlement\ Includes: * Last salary * Unused leave payout * Statutory components * Severance (if applicable) Note: Terminations in the Philippines can be complex and must be handled correctly. Always reach out to Client Support for guidance on terminations to ensure compliance and avoid legal risks. **Help articles:** * [Offboarding an employee who has resigned](https://help.usemultiplier.com/hr/offboarding/offboard-an-employee-or-cor-contractor-who-resigned) * [Offboarding an employee who has been terminated](https://help.usemultiplier.com/hr/offboarding/offboard-an-employee-or-cor-contractor-who-is-terminated) Severance at Multiplier\ Multiplier accrues severance monthly.\ This means a small amount is set aside each month so there’s no large surprise payout later. Helpful link * [Severance payment accrual explained](https://help.usemultiplier.com/hr/eor/severance-payment-accrual-for-eor-employees)
Philippines compliance must-knows **13th-month pay** * Equal to one extra month of salary (prorated based on the employee’s join date) * Employees must complete a minimum tenure of one month to be eligible for 13th month pay * Paid in addition to gross salary * Mandated by the Philippine’s government * Automatically calculated and paid by Multiplier * Paid before Christmas **Learn more about 13th month pay:** * [Help article: 13th and 14th month pay](https://help.usemultiplier.com/hr/payment/13th-and-14th-month-pay) * [Guide to 13th-month pay](https://www.usemultiplier.com/global-payroll/guide-to-13th-month-pay) Statutory contributions\ Mandatory compensation and benefits include contributions to three government funds: 1. Social Security System (SSS) 2. PhilHealth 3. Pag-IBIG Fund (housing) 4. 13th Month Pay **Note:** Statutory contributions are calculated and deducted automatically. **Learn more:** * [Employee benefits and compensation in the Philippines](https://www.usemultiplier.com/philippines/employee-benefits-and-compensation) * [Employment laws in the Philippines](https://www.usemultiplier.com/philippines/employment-laws)
Hiring best practices in the Philippines Background verification\ It is recommended that new hires and existing employees undergo background verification. You can request checks like: * Criminal record * Employment verification * National ID checks These can be added directly during onboarding.\ \ **Help articles:** * [Initiate background verification through Multiplier](https://help.usemultiplier.com/hr/resources/initiate-background-verification-through-multiplier) **IT assets**\ Multiplier can help you equip employees with IT assets before day 1.\ \ **Help articles:** * [Request IT assets while onboarding](https://help.usemultiplier.com/hr/it-asset-support/request-it-assets-while-onboarding) * [Check IT asset availability by country](https://help.usemultiplier.com/hr/it-asset-support/check-it-asset-availability-by-country) * [Equip employees with IT assets](https://help.usemultiplier.com/hr/it-asset-support/equip-employees-with-it-assets) **Suggested visual:** BGV onboarding screen + IT asset screen
Leaves, time-offs, and the PHL holiday calendar These are minimum statutory entitlements – Multiplier configures these automatically for every country during onboarding to ensure compliance. * Service Incentive Leave: 5 days/year * Sick leave: No mandatory sick leave beyond SIL (SSS provides 90% salary for 120 days if hospitalized 4+ days) * Maternity leave: 105 days (120 for solo mothers) * Paternity leave: 7 days * Solo parent leave: 7 days * VAWC leave: 10 days * Special leave for women: 60 days You can customize leave entitlements and time-offs as per your company policy during onboarding or later by navigating to Time off policies under Company settings on the platform. You can choose to configure your leave policies as: 1. A lump sum policy 2. An accrual policy 3. An unlimited leave policy Note: Minimum entitlements are always provided as a lump sum up front and EOR customers are not allowed to reduce the leave entitlements below the minimum requirements. **Help article:** * [Add a leave policy for your organization](https://help.usemultiplier.com/hr/leave-policy/add-a-leave-policy-for-your-organization) #### Public and provincial holidays ![](https://998356622-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLZCEU9vzLghGD9jZu0d8%2Fuploads%2FErwS8Matuacooj4JnO1m%2Funknown.png?alt=media\&token=fc3e4a1a-66c2-4e8a-b40e-0acd81f2714f)![](https://998356622-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLZCEU9vzLghGD9jZu0d8%2Fuploads%2F1sxMShHYjVkI6Cnxmbf1%2Funknown.png?alt=media\&token=62abf79d-08bc-4a7f-825f-a55e477621cb)
####
**Suggested visual: Leave configuration during onboarding**

Benefits & add-ons **Health insurance**\ While providing health insurance to your employees is not mandatory, it is highly recommended to promote employee well-being, financial security, and long-term retention. Multiplier partners with local insurance providers to offer a range of benefits plans that include: * Inpatient & outpatient care * Dental & maternity coverage * Mental wellness programs * The option to add dependents **Important billing note**\ Pricing appears monthly, but insurance is billed annually. **Help articles:** * [Philippines Health Insurance Factsheet](https://drive.google.com/file/d/17tWL5HNQ8Gadccz6Mqj47wLpz6JB9lyG/view?usp=sharing) * [Insurance FAQs](https://help.usemultiplier.com/hr/employee-benefit/insurance-faqs-for-hrs-and-employers) * [Premium calculation](https://help.usemultiplier.com/hr/employee-benefit/multipliers-insurance-premium-calculation) * [Set up country-specific benefits](https://help.usemultiplier.com/hr/employee-benefit/set-up-country-specific-employee-benefits-with-multiplier) Suggested visual: Benefits comparison cards
Work Permits & visas **When this applies**\ If your employee is not a Philippine citizen and will be working from the Philippines, a valid work permit and visa may be required. **What to know upfront** * Work permits and visas are country-specific and role-specific * Processing times and costs vary based on nationality, role, and location * This is not instant – immigration processes usually take several weeks and can take up to several months in some cases * Employment cannot legally start until the correct permits are in place **How does Multiplier help?**\ Multiplier supports visa and work permit processes where applicable, including: * Eligibility assessment * Process guidance and documentation * Cost and timeline visibility * Ongoing coordination through the immigration process **What should you do?**\ If you think a visa or work permit may be required: * Flag this as early as possible (ideally before onboarding starts) * Share employee nationality and role details with Multiplier * Avoid confirming start dates until immigration timelines are clear **Important note**\ Visa timelines are external and government-controlled. Delays can happen, even after submission – planning ahead helps avoid disruptions. **Helpful links** * [Initiate visa process during onboarding](https://help.usemultiplier.com/hr/immigration/visa/initiate-visa-process-during-onboarding) * [Visa FAQs (general)](https://help.usemultiplier.com/hr/immigration/visa/faqs-visa) * [Philippines work permit overview](https://www.usemultiplier.com/philippines/work-permit)
Support contacts | Support type | Contact | | ------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Billing & invoices | Email: | | Client / admin support |

Use chat feature on the platform OR
Email:

| |

Employee / member support
(ask employees to reach out directly)

|

Use chat feature on the platform OR
Email: OR
Onboarding manager (for onboarding-related queries)

|
No candidate yet? – Talent marketplace If you don’t have a candidate yet, Multiplier can help. With our Talent marketplace, you can: * Access vetted global talent * Request introductions through Multiplier * Ideal for first-time or exploratory hiring [Explore our Talent marketplace](https://www.usemultiplier.com/marketplace/talent) Suggested visual: Marketplace cards with roles
Other helpful resources * [Philippines employment guide](https://www.usemultiplier.com/philippines): Your guide to the employment landscape, working customs and local labor laws in the Philippines. Discover key hiring and compliance steps before expanding your global workforce to the Philippines in 2026. * [Philippines compliance calendar](https://www.usemultiplier.com/philippines/compliance-calendar): Stay on top of all key dates, deadlines and reminders, with our all-in-one Philippines compliance calendar. Track key regulatory dates and stay compliant year-round with the comprehensive Philippines Compliance Calendar 2026. * [Employee cost calculator](https://www.usemultiplier.com/employee-cost-calculator): Estimate the costs of hiring in the Philippines with a breakdown of statutory contributions, taxes and insurance. Compare employee hiring costs across 120+ countries, so you can forecast your budgets with confidence. * [Multiplier help center](https://help.usemultiplier.com/): Get help with Global Payroll, Employer of Record, and Contractor of Record services – in one place. Your go-to knowledge base for managing global teams with ease and compliance. * [Talent trends](https://www.usemultiplier.com/talent-trends): Explore our data-driven insights and trends to help inform your future global hiring strategy. Discover where companies hire globally and what they pay, so you can optimize your global hiring strategy with Multiplier.
### Ready to begin? You’re set to onboard and manage your Philippines employee on Multiplier. [ Get started on the platform](https://app.usemultiplier.com/login)