Add or edit dependent information to your insurance

If your organization offers insurance with dependent coverage, you can add, remove, or edit dependent information directly on the Multiplier platform. Learn how to:

Add dependents to your insurance

You can only add dependents if they have been assigned a family plan.

  1. Log in to Multiplier using your credentials.

  2. From the left sidebar, select Insurance.

  3. In the Insurance screen, scroll down and select (Add dependent) under Insured member details.

Note: You can see this screen only if your organization has provided insurance for you.

  1. In the Add Dependents screen, you see the details of your insurance. Select Add dependent.

  2. Enter the dependent details:

  • First name

  • Last name

  • Date of Birth

  • Gender

  • Relationship to you

  • National ID number

The fields may vary based on your country of occupation.
  1. Optional (Upload ID proof of the dependent.

  2. If you wish to add another dependent, select Add dependent and follow the same steps. Once done, select Continue from the lower right.

  1. Review the details and select Confirm and Submit.

The dependent details have been sent to Multiplier for review. The status of dependent is shown as Under review. Once the details are verified by Multiplier, the dependent is added.

Note:

  • You can only add dependents' details until the cutoff date. The cut-off date is displayed on the portal under Insured member details.

Edit dependent information in your insurance
  1. Log in to Multiplier using your credentials.

  2. From the left sidebar, select Insurance.

  3. In the Insurance screen, scroll down to Insured member details and select Review details next to Insured Members.

Note: You can only edit dependents' details until the cutoff date. The cut-off date is displayed on the portal under Insured member details. You can also find the country-wise cut-off dates here.

  1. In the Dependent Details screen, select the and then select Edit details.

  1. In the Edit Insurance Details dialog box, select Save.

Your request to update dependent details has been submitted and is currently under review by Multiplier. The status will change to Approved once the details have been verified.

Remove dependents from your insurance
  1. Log in to Multiplier using your credentials.

  2. From the left sidebar, select Insurance.

  3. In the Insurance screen, scroll down to Insured member details and select Review details next to Insured Members.

Note: You can only delete a dependent until the cutoff date. The cut-off date is displayed on the portal under Insured member details. You can also find the country-wise cut-off dates here.

  1. In the Dependent Details screen, select the ellipsis iconand then select Delete Dependent.

Once you've submitted the request to remove dependent(s), Multiplier verifies and approves.

Cut-off dates to add/edit dependent information

You can add or edit information about eligible dependents within the cut-off period, as shown here:

Country-wise cut off dates to add/edit dependent information
Country
Insurance Provider
QLE (Qualifying Life Event)
Cut off days for adding dependents after the primary addition/QLE

Bangladesh

Green Delta

Newly married or newborn can be added anytime

No limit

India

ICICI Lombard

Newly married or newborn can be added within 30 days of the event.

30 days

Indonesia

Sinarmas

Newly married or newborn can be added anytime

No limit

Malaysia

AIA

Newly married or newborn can be added anytime

No limit

Pakistan

Jubilee Life Insurance

Newly married or newborn can be added anytime

30 days

Philippines

Intellicare

Newly married or newborn can be added within 60 days of the event.

60 days

Singapore

AIA

Newly married or newborn can be added anytime

No limit

Sri Lanka

Union Assurance

Newly married or newborn can be added within 30 days of the event.

No limit

Thailand

MTL (Muang ThaiLife)

Newly married or newborn can be added anytime

No limit

Vietnam

BAO Long Insurance

Newly married or newborn can be added within 30 days of event.

30 days

Ethiopia

Nile Insurance

France

Alan Health

Anytime, no limit

No limit

Ghana

Premier Health

Ireland

VHI Health

Anytime, no limit

No limit

Netherlands

OHRA

Anytime, no limit

No limit

Nigeria

AXA Mansard

Senegal

AMSA Assurance

Serbia

Generali

No Dependents can be added

No limit

Spain

Alan

Anytime, no limit

No limit

United Arab Emirates

Dubai Insurance

Anytime, no limit

Along with the member

United Kingdom

Vitality

Anytime, no limit

No limit

Global

VUMI

Within 30 days

30 days

Global

AXA

Within 30 days

30 days

Brazil

AMIL

Anytime, no limit

No limit

Canada

Greenshield Canada

Anytime, no limit

No limit

Canada

Canada Life

Puerto Rico

Triple S

30 days

30 days

United States

Cigna Healthcare

Anytime, no limit

No limit

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