Add or edit dependent information to your insurance
If your organization offers insurance with dependent coverage, you can add, remove, or edit dependent information directly on the Multiplier platform. Learn how to:
Add dependents to your insurance
You can only add dependents if they have been assigned a family plan.
Log in to Multiplier using your credentials.
From the left sidebar, select Insurance.
In the Insurance screen, scroll down and select
(Add dependent) under Insured member details.
Note: You can see this screen only if your organization has provided insurance for you.
In the Add Dependents screen, you see the details of your insurance. Select Add dependent.
Enter the dependent details:
First name
Last name
Date of Birth
Gender
Relationship to you
National ID number
Optional (Upload ID proof of the dependent.
If you wish to add another dependent, select Add dependent and follow the same steps. Once done, select Continue from the lower right.
Review the details and select Confirm and Submit.
The dependent details have been sent to Multiplier for review. The status of dependent is shown as Under review. Once the details are verified by Multiplier, the dependent is added.
Note:
You can only add dependents' details until the cutoff date. The cut-off date is displayed on the portal under Insured member details.
Edit dependent information in your insurance
Log in to Multiplier using your credentials.
From the left sidebar, select Insurance.
In the Insurance screen, scroll down to Insured member details and select Review details next to Insured Members.
Note: You can only edit dependents' details until the cutoff date. The cut-off date is displayed on the portal under Insured member details. You can also find the country-wise cut-off dates here.
In the Dependent Details screen, select the
and then select Edit details.
In the Edit Insurance Details dialog box, select Save.
Your request to update dependent details has been submitted and is currently under review by Multiplier. The status will change to Approved once the details have been verified.
Remove dependents from your insurance
Log in to Multiplier using your credentials.
From the left sidebar, select Insurance.
In the Insurance screen, scroll down to Insured member details and select Review details next to Insured Members.
Note: You can only delete a dependent until the cutoff date. The cut-off date is displayed on the portal under Insured member details. You can also find the country-wise cut-off dates here.
In the Dependent Details screen, select the ellipsis icon
and then select Delete Dependent.
Once you've submitted the request to remove dependent(s), Multiplier verifies and approves.
Cut-off dates to add/edit dependent information
You can add or edit information about eligible dependents within the cut-off period, as shown here:
Country-wise cut off dates to add/edit dependent information
Bangladesh
Green Delta
Newly married or newborn can be added anytime
No limit
India
ICICI Lombard
Newly married or newborn can be added within 30 days of the event.
30 days
Indonesia
Sinarmas
Newly married or newborn can be added anytime
No limit
Malaysia
AIA
Newly married or newborn can be added anytime
No limit
Pakistan
Jubilee Life Insurance
Newly married or newborn can be added anytime
30 days
Philippines
Intellicare
Newly married or newborn can be added within 60 days of the event.
60 days
Singapore
AIA
Newly married or newborn can be added anytime
No limit
Sri Lanka
Union Assurance
Newly married or newborn can be added within 30 days of the event.
No limit
Thailand
MTL (Muang ThaiLife)
Newly married or newborn can be added anytime
No limit
Vietnam
BAO Long Insurance
Newly married or newborn can be added within 30 days of event.
30 days
Ethiopia
Nile Insurance
France
Alan Health
Anytime, no limit
No limit
Ghana
Premier Health
Ireland
VHI Health
Anytime, no limit
No limit
Netherlands
OHRA
Anytime, no limit
No limit
Nigeria
AXA Mansard
Senegal
AMSA Assurance
Serbia
Generali
No Dependents can be added
No limit
Spain
Alan
Anytime, no limit
No limit
United Arab Emirates
Dubai Insurance
Anytime, no limit
Along with the member
United Kingdom
Vitality
Anytime, no limit
No limit
Global
VUMI
Within 30 days
30 days
Global
AXA
Within 30 days
30 days
Brazil
AMIL
Anytime, no limit
No limit
Canada
Greenshield Canada
Anytime, no limit
No limit
Canada
Canada Life
Puerto Rico
Triple S
30 days
30 days
United States
Cigna Healthcare
Anytime, no limit
No limit
Last updated
Was this helpful?