FAQs - Onboarding
Ria avatar
Written by Ria
Updated over a week ago

1. What is an EOR, and what role does Multiplier play between the employer and employee?

An Employer of Record (EOR) is a legal, on-paper employer of your employees. If you are planning to hire employees internationally, working with an EOR will relieve you from the onus of setting up business entities in countries where you wish to hire.

Multiplier will act as the primary employer, ensuring your company is compliant and risk-free while you manage the day-to-day work affairs with the employee. Onboard employees in any country while we take care of payroll, local labor laws, taxes, benefits, expenses, and everything around employment in the employee’s country of residence.

2. Who will communicate with the identified candidate about Multiplier?

We suggest you give a heads-up to your future employee regarding Multiplier, who will be the employee’s legal employer or ‘Employer of Record’. This way, when the employee receives onboarding emails from us, they can get started without being caught by surprise.

3. Does the onboarding duration vary depending on the employee’s country?

Yes, the time taken for onboarding can vary depending on the compliance requirements of the employee’s country and certain other variables. They are:

  1. The country of employment mandates pre-registration prior to the employee joining a new organization

  2. Contract changes requested to the standard contract created on the platform

    1. The country recognizes English Contracts

    2. The country mandates contracts in the local language

  3. The country is served by Multiplier as the EOR versus a Partner Entity

  4. The employee requires a VISA

If you would like to know the country-wise onboarding timelines, you can get in touch with your Account Executive or CSM, who will be able to share the timelines based on your specific scenario.

4. Should I talk to my team to explain what problem Multiplier solves for our company?

Yes. On the day of the employee’s joining date, you must add a manager who will approve expenses and time off requests for the employee. Also, if your billing contact is a finance team member, they will receive payment invoices after you onboard an employee.

In order to ensure that the above actions are taken correctly and in time, you must introduce Multiplier to relevant team members within your company.

5. What documents will the employee need to get onboarded on Multiplier?

After the employee signs the contract, they will receive an email to sign up on the Multiplier platform and submit their personal, bank, and legal details. Once this is done, they will be prompted to submit their payroll and compliance forms. Note that these forms will vary based on the employee’s country of residence.

If you would like to know more about the specific documents needed for the employee’s country of employment, you can contact your Account Executive or CSM for this information.

6. How can I onboard an employee on the platform?

To onboard an employee on the platform, you must log in to Multiplier and add basic employment details of the employee, such as:

  • Eligibility

  • Basic Details

  • Compensation

  • Insurance (Depending on the in-country requirements)

  • Compliance (Leaves, notice period, and country-specific clauses)

Once you sign the Master Service Agreement (MSA), our team will share with you a step-by-step guide on how to onboard an EOR employee on the platform.

7. Does Multiplier assist in getting a work VISA for employees?

Yes, Multiplier will assist you in securing a work VISA for the identified candidate. To avail of the visa support and immigration services, you can select the option ‘No, I would like Multiplier to assist me with getting a work VISA’ while onboarding the candidate on the platform.

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